CUSTOMER SATISFACTION SURVEY
Our company, within the scopes of the quality management system ISO 9001, implements customer satisfaction surveys by either using:
- Customer satisfaction questionnaire (in text form or in a table or telephone or on the spot or online forms)
- Special customer satisfaction surveys conducted by special public opinion researches
Customer satisfaction surveys cover matters such as:
- Quality products and services
- Value for money
- Customer service
- Tour company / store
- Security installations
The survey concludes with a presentation with charts of customer satisfaction and gives detailed information on the business in relation to customer needs and focusing to maintain or develop a business clientele.
